Our products are currently delivered by Internet online media (email ) only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form. This email will serve as your electronic purchase receipt and will contain the information you need to access our product and also guidance how to have access. Registrations from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of registrations we will not tolerate log in abuse. We reserve the right to terminate your access to our products, services and servers. Refund Policy We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet we generally offer no refunds. If you change your mind about your purchase and you have not register to our product or the email has not been sent from us with the information after 48 hours, we will happily issue you a refund upon your request. Refund requests made after you have registered to our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.